The 2nd Living Lab was hosted on the 15th of May 2018 by the University of Siena, in particular by the Department of Political and International Sciences and was attended by 58 persons, represented by University and High Schools students of a technical institute in Siena, accompanied by professors.
The objective was to collect feedback from the users on the MOTIVATE project and on the MOTIVATE functionalities developed and integrated in the new released version of the Tiemme MobileAPP. These new features include the ability to know in real time the waiting time of the bus line of interest, the possibility to express the opinion on the characteristics of the applicationand to assess the compliance of the LPT lines to the transport and mobility needs through the "Your opinion" function.
Three presentations were delivered: -The first presentation focused on the objectives of MOTIVATE project and on its usefulness and role for the development of local SUMP. The presentation was delivered by Giorgio Ambrosino (Expert Transport and Mobility consultant for TIEMME)-The second presentation, delivered by Mauro Pallari, (IT responsible in TIEMME)and Saverio Gini (Senior Engineer and Project Manager in MemEx), concerned the TIEMME Mobile APP functionalities, in particular the new functionalities developed within the MOTIVATE project. The new version of the APP was released at the end of January and Mauro showed in details each single functionality, highlighting in particular the use of the real time and questionnaires. -The third presentation, delivered by Andrea Corsini (TIEMME), focused on the analysis of the available data concerning the use of the APP. The last part of the event was instead dedicated to collecting feedback on the features and functionalities of the Tiemme Mobile APP and MOTIVATE crowdsourcing techniques from the users. A participatory approach was adopted and participants were given the possibility to provide their opinions through a sli.do session. The use of this webtool proved to be very successful since it favoured the active participation of the students who could have felt not comfortable in directly expressing their thoughts in front of everyone. The questions asked All participants were also asked to fill in a questionnaire before leaving the event with questions concerning the evaluation of the TIEMME Mobile APP and its new MOTIVATE functionalities.
Based on the above, the event allowed TIEMME to collect useful information on end-users acceptance as well as to showcase the APP and MOTIVATE platform so as to provide the participants with a concrete picture of what these tools offer and also consider their added value and possible uses.